Volunteer Opportunity Details:

This rewarding volunteer position offers an opportunity to serve one of New Mexico's most vulnerable and underserved populations, who need a voice. Volunteers are friendly visitors, advocates, mediators and educators. They help long-term care residents resolve complaints and ensure that their rights are honored. In just three hours a week, they make a world of difference in the lives of residents. Program staff provide ongoing support, free training and educational conferences on the latest topics in the long-term care field. Hours are flexible, and individuals set their own schedules.

Ombudsmen come from all walks of life. Volunteers are required to participate in a Three-day certification training, pass an in-state background check and provide 3 hours a week of service, which includes any travel time or documentation. Preferred characteristics include:
• Good communication, listening, and problem-solving skills.
• Ability to advocate in a professional and diplomatic manner.
• Sensitivity to the elderly and disabled.
• Fair, open-minded and non-judgmental.
• Willingness to keep accurate documentation.
• Respect for confidentiality.

Volunteers may not be assigned to visit a facility where they have a potential conflict of interest (financial or personal).

This opportunity is sponsored by: New Mexico Long-Term Care Ombudsman Program

We need volunteers who are free at these times Evenings Weekends Weekdays Weekly This volunteer opportunity is available to the following types of volunteers Adults (26-54) Individual Adults (55+)

Contact Person: Shannon Cupka, (phone), (email) View all agency contacts

Address:

1015 Tijeras Ave NW Albuquerque, NM 87102 (See a map)

Directions:

Volunteer duties are performed at nursing home and assisted living facilities in their geographical area.